At ZAINESHA, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

🧾 1. Information We Collect

When you interact with our store, we may collect:

• Your name, email address, phone number

• Shipping and billing addresses

• Payment information (processed securely via third-party gateways)

• Order details and browsing activity on our site

We do NOT store any credit/debit card details on our servers.

📦 2. How We Use Your Information

We use the collected data to:

• Process and deliver your orders

• Contact you regarding your purchases

• Improve user experience and website performance

• Send promotional offers (only if you opt-in)

We respect your inbox — spam is not our style!

🤝 3. Sharing of Information

We do not sell or rent your personal data to third parties.
Your information may only be shared with:

• Trusted courier services for delivery

• Payment gateways for secure transactions

• Legal authorities if required by law

🔐 4. Data Security

We take your privacy seriously. Our website uses SSL encryption and secure payment methods to ensure your data is safe at every step.

📩 5. Your Rights

You have the right to:

• Request access to your data

• Ask us to update or delete your data

• Opt-out of promotional messages anytime

To request any of the above, please email us at:
📧 support@zainesha.com

🌐 6. Third-Party Links

Our website may contain links to third-party sites. ZAINESHA is not responsible for their privacy practices. We encourage you to read their policies as well.

🕐 7. Changes to This Policy

ZAINESHA may update this policy from time to time. Changes will be posted on this page with the updated date at the top.

We want you to love what you wear. If something isn’t quite right, we’re here to help.

You can return/exchange a product if:

• The item is damaged or defective on arrival

• You received the wrong item/size

• It must be unused, unwashed & in original packaging

Time Limit:
🕐 Returns must be requested within 3 days of delivery

How to Request a Return/Exchange:

1. Contact us via WhatsApp or email within 3 days

2. Mention order number & reason

3. Our team will guide you through the return/exchange process

⚠️ Note:

• We do not offer refunds — only exchange or store credit

• Sale or clearance items are non-returnable

📞 Contact Us

For any questions regarding this Privacy Policy, feel free to reach us at:

📧 support@zainesha.com
📱 +92-306-3330549