🟢 A: We deliver all orders within 3 to 7 working days across Pakistan. You’ll receive a confirmation message with tracking details once your parcel is dispatched.

🟢 A: Yes! Cash on Delivery is available all over Pakistan for your convenience.

🟢 A: Don’t worry! If your product is damaged, defective, or incorrect — just contact us within 3 days of delivery and we’ll arrange an exchange or store credit.

🟢 A: Yes, returns are accepted under these conditions:

  • Return request is made within 3 days

  • Product is unused, unwashed & in original packaging
    We offer exchange or store credit (no cash refunds).

🟢 A: You can reach us anytime via:

🟢 A: Currently, we are online-only, but we ensure premium quality & service — just like an in-store experience.

🟢 A: Once your order is shipped, we’ll send you a tracking number via SMS or WhatsApp. You can track your parcel using the courier’s website.

🟢 A: Absolutely! We carefully curate and inspect every product to ensure it meets ZAINESHA’s quality standards. Elegance & trust are our top priorities.